Frontline meetings as support for cross-boundary coordination in hospitals

Support for Collaborative Design: Animated Electronic Meetings

In an action research study at the Amsterdam Municipal Police Force, we critically evaluate the combined use of Group Support Systems, joint modeling facilities, and animation techniques to support subject matter expert (SME) involvement in organizational change processes. The SMEs involved in the study jointly constructed and evaluated static and dynamic models of the police force's current an...

Supply Chain Coordination in Hospitals

This paper presents an innovative approach to support the definition of strategies for the design of alternative configurations of hospital supply chains. This approach was developed around a hybrid Tabu Search / Variable Neighbourhood Search metaheuristic, that uses several neighbourhood structures. The flexibility of the procedure allows its application to supply chains with different topolog...

An Integrated Tool-Support for Small Team Meetings: Lessons from Observations of Team Meetings in Organisations

Teams collaborate in different contexts within organisations to share information with its members in achieving their targets. Collaborations with face-to-face meetings are prevalent despite the emergence of numerous tools to support distributed team collaborations. However, the nature of tool-support for team collaborations in the last decade was focused on supporting distributed and web-media...

A Concept for Support of Firefighter Frontline Communication

In an indoor firefighter mission, coordination and communication support are of the utmost importance. We present our experience from over five years of research with current firefighter support technology. In contrast to some large scale emergency response research, our work is focused on the frontline interaction between teams of firefighters and the incident commander on a single site. In th...

Cross Infection in Hospitals